Customer Testimonials

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DealerRater Apr 20, 2021

We just got our second vehicle through Kyle at Mercedes......we love working with him! Great service, excellent product and wonderful team to work with! Wouldn't go anywhere else!

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DealerRater Apr 3, 2021

I just purchased a 2021 GLA with the assistance of Kyle Vienotte. He was great to work with. So helpful, professional and knowledgable. Highly recommend.

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DealerRater Mar 1, 2021

With the assistance of sales representative, Kyle Vienotte, I recently purchased a 2011 Mercedes E350 cabriolet. I found Kyle to be very professional to deal with. He was attentive and very prompt to look into and respond to several questions I had for him about this convertible! Keep up the good work, Kyle!

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DealerRater Dec 4, 2019

Leased a new Mercedes in October, with the assistance of Kyle Veinotte. First time leasing, so lots of questions, lots of patience on Kyle’s part. Overall very positive experience. Would recommend Kyle highly.

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DealerRater Oct 14, 2019

I've been taking my 2007 Mercedes for numerous repairs and the service was great and the management has been very helpful on numerous occasions. However, I was not pleased with the product (2007 Mercedes 280 4Matic) as I spend too much for the repair thus losing my confidence towards acquiring another Mercedes Benz in the future. Even my Honda Civic out performed and lasted more years that the Mercedes I previously owned!

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DealerRater Jul 15, 2018

I brought a difficult Sprinter problem to O'Regan's because I had done my own full service on my Sprinter chassis motorhome. I had unknowingly used a transmission fluid that would not work in this transmission. Thomas Stenason worked diligently in every aspect of the repair - diagnosis, repair, road-test and follow-up. I was sent on my way home to Ontario with a perfectly functioning motorhome. Britanny as Sprinter Service Adviser was courteous, professional, helpful and friendly. The Service Manager Bruce Gilmour treated us as family even though he had never met us before. The service, personal interaction, and ...

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DealerRater Apr 25, 2018

Great service from all departments Salesman Ian Vincent fantastic, his service convinced me to buy my C300. Would recommend dealership and staff. One feels very special you have their undivided attention Keep up the excellent work

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DealerRater Apr 25, 2018

We tend to keep our cars for a longer period than most. Usually 10 or more years, in one case 35 years, and we still have it. So we spend a fair amount of time picking the car we want to invest in. We want a quality vehicle that will last that amount of time and still be a pleasure to drive years later. This is our fourth Mercedes and the second time purchasing from this dealership and salesman. The purchase experience was made very pleasurable by the sales team. I am a frugal individual and I ask a lot of questions. ...

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DealerRater Jan 28, 2014

I have purchased two vehicles at this dealership over the past 8 years and have had exceptional service from Steve Klaus throughout those years. Each time I take my vehicle in for service, the service team is very efficient and the car is always ready and clean on time. The dealership is very modern and has many vehicles to view. It is a low pressure environment to experience the best make of car!

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DealerRater Jan 25, 2014

I have been an O'Regan's Mercedes-Benz client for almost 8 years. I have had numerous Mercedes vehicles and have always had impeccable service from Bruce and his team in the service department. The sales staff, primarily Steve and Kyle, always go the extra mile to provide world class sales experience, product knowledge, and customer service. I would not consider spending my money on a Mercedes-Benz anywhere else.

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DealerRater Jan 3, 2012

Kelly helped me and my family look for the car that was right for use and I would have not wanted any one else, thank you kelly..........

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DealerRater Aug 13, 2011

Since I have purchased my Mercedes, on September 22, 2009, I have had nothing but great, professional and friendly help and advice from the Staff of O’Regan’s Mercedes Benz. From the friendly Hello’s by the receptionist to the warm smiles from the sales reps. The professional experience, attitudes from the members in the maintenance and parts departments the Service manager can be proud of his staff. The pride on the maintenance floors and shop can be noticed by the very high standard of cleanliness in he maintenance bays I have never been so impressed by the cleanliness anywhere else. ...

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DealerRater Jul 20, 2011

Kelly was really great with me and my Family, she helped us look for the right car for are family. I dealt with other dealers and this was the far most best, looked for the right price for me and the best SUV for my family, and again thank you Kelly for all your help.

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DealerRater Jul 16, 2011

We never have to wait long to get an appointment (if it's urgent we'll usually get in the same day we call)and the service manager is terrific about calling us to let us know what repair/parts will be required. There are no surprises. The staff is very friendly and we always feel welcome. We are very pleased with the quality of service. Some time ago my E-class stationwagon broke down right outside Saint John, New Brunswick. The service managers at O'Regans and the MB dealership in Saint John couldn't have been more helpful. They ...

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DealerRater Jul 7, 2011

I bought a Smart Car in April 2011 and have had it in a few times for things and Both Shaun and Bruce have always been very helpful and friendly; both when I call with questions on the phone and when I am in the dealership getting it serviced. I am very happy with my Smart Car; and very happy with the service both I and my car get at the O'Regans Mercedes Dealership. They are extremely friendly, courteous, and knowledgeable. Having worked in customer service careers my entire career, they are the sort of people I would be proud ...

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