Our Reviews
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DealerRater
Apr 24, 2024
Love MB vehicles but the service/parts departments are run by amateurs. They don't return phone calls, respond to email inquires, tell you when parts are in, tell you that parts are needed to fix the problem. We're replacing our vehicle this year but won't be paying Oregan's MB a visit this time around.
DealerRater
Nov 4, 2023
We had superb service today, with Dhruv Handa really walking the extra miles for us. Thanks again for excellent service and client care.
DealerRater
Mar 14, 2022
Anthony Bell was excellent to deal with when I bought my GLC 300. He set a positive tone the first time I reached out to him, accommodating me to test drive the car after his shift was over. Anthony answered all my questions and was very transparent in all aspects of the deal. I appreciated his honestly and support throughout the process. I would highly recommend Anthony and this dealership for anyone looking to purchase a Mercedes Benz.
DealerRater
Jan 8, 2022
Great service, we bought an almost new high-end vehicle with 7000km on it at a large discount. The salesperson was very helpful throughout the process. Would recommend this dealership.
DealerRater
Dec 23, 2021
our sales representative anthony bell was excellent. he listened to what we were looking for and found the perfect car for us. Great follow up after purchase to make sure everything was working well. the dealeship staff were friendly and helpful
DealerRater
Dec 23, 2021
O’Regans delivered a quality product, perfectly prepared and in spite of pandemic restrictions, personally delivered to PEI! Anthony was very professional and accommodating.
DealerRater
Sep 30, 2021
It was great working with Kyle, He really helped made the whole process smooth and efficient. Certainly gonna recommend Kyle for his amazing service
DealerRater
Sep 18, 2021
Very friendly and conscientious sales representative who takes the time to consider and understand a customer's key needs. Kyle is a great listener, an essential attribute. The Business Manager, Ms. Rema Sayde brings a thoughtful and considerate approach to a customer's financing needs. Thank you!
DealerRater
Sep 8, 2021
My husband and I walked into this dealership late in the day and we were fortunate enough to connect with Kyle. Within 30 minutes we had negotiated a sale and we were quite happy. Kyle was a pleasure to deal with and we would highly recommend Kyle to anyone looking to purchase a Mercedes Benz.
DealerRater
Sep 7, 2021
While we had a few issues with our new E 350 we would highly rate the staff who worked exceptionally hard to resolve the issues.They showed great empathy,were thoroughly professional and are the reason I strongly recommend the Dealership to any prospective buyer.
DealerRater
Jun 22, 2021
I reside in NB and purchased a car that I had delivered. I specifically asked the salesman to indicate any damage on the car. His exact quote was "I went over the vehicle with a discriminating eye and couldn't find any issues in terms of scuffs, scrapes, etc." The car had several scratches on the paint and wheels. Glue running from the model tag on the rear. The windows were all scratched beyond repair, easily visible. But when I noticed the front fender had a scuff that had been recently (and specifically) buffed with a buffing wheel, ...
DealerRater
Apr 19, 2021
We just got our second vehicle through Kyle at Mercedes......we love working with him! Great service, excellent product and wonderful team to work with! Wouldn't go anywhere else!
DealerRater
Apr 3, 2021
I just purchased a 2021 GLA with the assistance of Kyle Vienotte. He was great to work with. So helpful, professional and knowledgable. Highly recommend.
DealerRater
Mar 1, 2021
With the assistance of sales representative, Kyle Vienotte, I recently purchased a 2011 Mercedes E350 cabriolet. I found Kyle to be very professional to deal with. He was attentive and very prompt to look into and respond to several questions I had for him about this convertible! Keep up the good work, Kyle!
DealerRater
Dec 4, 2019
Leased a new Mercedes in October, with the assistance of Kyle Veinotte. First time leasing, so lots of questions, lots of patience on Kyle’s part. Overall very positive experience. Would recommend Kyle highly.
DealerRater
Oct 14, 2019
I've been taking my 2007 Mercedes for numerous repairs and the service was great and the management has been very helpful on numerous occasions. However, I was not pleased with the product (2007 Mercedes 280 4Matic) as I spend too much for the repair thus losing my confidence towards acquiring another Mercedes Benz in the future. Even my Honda Civic out performed and lasted more years that the Mercedes I previously owned!
DealerRater
Jul 15, 2018
I brought a difficult Sprinter problem to O'Regan's because I had done my own full service on my Sprinter chassis motorhome. I had unknowingly used a transmission fluid that would not work in this transmission. Thomas Stenason worked diligently in every aspect of the repair - diagnosis, repair, road-test and follow-up. I was sent on my way home to Ontario with a perfectly functioning motorhome. Britanny as Sprinter Service Adviser was courteous, professional, helpful and friendly. The Service Manager Bruce Gilmour treated us as family even though he had never met us before. The service, personal interaction, and ...
DealerRater
Apr 25, 2018
Great service from all departments Salesman Ian Vincent fantastic, his service convinced me to buy my C300. Would recommend dealership and staff. One feels very special you have their undivided attention Keep up the excellent work
DealerRater
Apr 25, 2018
We tend to keep our cars for a longer period than most. Usually 10 or more years, in one case 35 years, and we still have it. So we spend a fair amount of time picking the car we want to invest in. We want a quality vehicle that will last that amount of time and still be a pleasure to drive years later. This is our fourth Mercedes and the second time purchasing from this dealership and salesman. The purchase experience was made very pleasurable by the sales team. I am a frugal individual and I ask a lot of questions. ...
DealerRater
Jan 27, 2014
I have purchased two vehicles at this dealership over the past 8 years and have had exceptional service from Steve Klaus throughout those years. Each time I take my vehicle in for service, the service team is very efficient and the car is always ready and clean on time. The dealership is very modern and has many vehicles to view. It is a low pressure environment to experience the best make of car!
DealerRater
Jan 25, 2014
I have been an O'Regan's Mercedes-Benz client for almost 8 years. I have had numerous Mercedes vehicles and have always had impeccable service from Bruce and his team in the service department. The sales staff, primarily Steve and Kyle, always go the extra mile to provide world class sales experience, product knowledge, and customer service. I would not consider spending my money on a Mercedes-Benz anywhere else.
DealerRater
Jul 20, 2012
One year ago I bought a 2010 Smart Fortwo from this dealership. Shortly after buying the car, I returned it to the dealership for service on problem 1 and problem 2. Only problem 2 was fixed. Later, I took the car in to fix problem 1, problem 3, and problem 4. Problem 4 was fixed but I had a new problem, number 5. Recently I took the car in to see about problem 6. Later, I took the car in to fix problem 6. Problem 1 was finally fixed (I hope), problem 6 was not, but I had a new problem, number 7. None of these problems seem to be due to the inherent ...
DealerRater
Jan 3, 2012
Kelly helped me and my family look for the car that was right for use and I would have not wanted any one else, thank you kelly..........
DealerRater
Aug 12, 2011
Since I have purchased my Mercedes, on September 22, 2009, I have had nothing but great, professional and friendly help and advice from the Staff of O’Regan’s Mercedes Benz. From the friendly Hello’s by the receptionist to the warm smiles from the sales reps. The professional experience, attitudes from the members in the maintenance and parts departments the Service manager can be proud of his staff. The pride on the maintenance floors and shop can be noticed by the very high standard of cleanliness in he maintenance bays I have never been so impressed by the cleanliness anywhere else. ...
DealerRater
Jul 19, 2011
Kelly was really great with me and my Family, she helped us look for the right car for are family. I dealt with other dealers and this was the far most best, looked for the right price for me and the best SUV for my family, and again thank you Kelly for all your help.
DealerRater
Jul 15, 2011
We never have to wait long to get an appointment (if it's urgent we'll usually get in the same day we call)and the service manager is terrific about calling us to let us know what repair/parts will be required. There are no surprises. The staff is very friendly and we always feel welcome. We are very pleased with the quality of service. Some time ago my E-class stationwagon broke down right outside Saint John, New Brunswick. The service managers at O'Regans and the MB dealership in Saint John couldn't have been more helpful. They ...
DealerRater
Jul 7, 2011
I bought a Smart Car in April 2011 and have had it in a few times for things and Both Shaun and Bruce have always been very helpful and friendly; both when I call with questions on the phone and when I am in the dealership getting it serviced. I am very happy with my Smart Car; and very happy with the service both I and my car get at the O'Regans Mercedes Dealership. They are extremely friendly, courteous, and knowledgeable. Having worked in customer service careers my entire career, they are the sort of people I would be proud ...
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