I had one of the best customer service and customer appreciation from Mercedes Halifax. in The service department.The good thing when they were able to find a solution to my issue.Thanks for Kieth and Chris, they did more than what I expect from them to do.
Ian did a wonderful job with showing us all the features that the car offered. Ian has a very friendly and a professional manner of answering all of our questions. It was not only his salesmanship but also his genuine care for the customer that convinced me to purchase the vehicle. Lucy made all the paperwork seem very streamlined, quick and efficient. The service team is great as well. Bruce and Keith did a wonderful job with checking the car and making sure that everything is in A-one condition. I was really impressed to see a top-notch team of professionals working together to provide incredible service to the customer. I would definitely recommend my friends to come experience the wonderful customer care that O’Regan’s Mercedes-Benz has to offer.
Had a great experience test driving. They weren't pushy
Our service was impeccably and professional.
I purchased a vehicle from James Carr at O'Regan's in August. Being from Ontario purchasing a vehicle from another province took a lot of trust especially not seeing it physically. After talking to James I felt completely confident purchasing a vehicle from him. He answered every phone call and email very quickly. After the vehicle was delivered, Jamesmade sure I was aware of all the features of the vehicle sohe called me and went through everything over the phone. When I said I wished my husband had of been here to listen to all this, he made a two part video and put it on Youtube for everyone to see which was brilliant.I am sure there are other people who don't retain all the details the first time. Thanks James for making my vehicle purchase a positive one.
The Sales Manager was extremely friendly and helpful. I was very pleased with the level of service, even during off hours. Truly a positive experience.
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